This is a not a software development IT position. Provides technical insight and collaborates with business partners to implement applicable solutions.
- Become knowledgeable with companywide technology systems and business processes
- Develop understanding of the systems and processes of business partners and how those systems relate to one another.
- Provide relevant technical consultation for strategic business process improvement to meet business objectives
- Ensure supported systems are functioning as expected
- Create and maintain training and support materials for technology systems.
- Provide tier II system support
- Routinely audit and reconcile data within business applications