SkyWest Airlines

  • Travel Generalist

    Job Locations US-UT-ST. GEORGE
    Posted Date 1 week ago(11/9/2018 5:55 PM)
    Requisition ID
    Minimum Hiring Range
    $10.50 hr.
    Close Date
  • About SkyWest

    SkyWest is the largest regional airline in the United States and partners with four major airline carriers. More importantly, we’re known for our reliability, service and our professional employees who operate  more than 2,100 flights each day throughout North America.  We have been esteemed as one of “America’s Best Employers” by Forbes and are known for an industry-leading workforce, an exceptional leadership team and our continued solid operational and economic performance.

    Primary Job Duties

    Seeking a high energy individual with a passion for working in a busy environment. The SkyWest Travel Center is seeking a friendly, positive individual, who must be able to multi-task. We need someone with an excitement for travel who understands the travel industry and has a desire to promote this valuable privilege to our employees. The individual must be extremely efficient while handling multiple phone calls, walk-in traffic and ticket processing.

    This is a part time position working 15-30 hours a week anytime during the business hours.  

    • Positively promote SkyWest travel privileges to all employees
    • Communicate effectively to educate employees to travel privileges and offer travel-related advice through multiple avenues, phone, chat, emails, forums, presentations, and person to person
    • Review and assist with travel policy and procedures
    • Maintain detailed logs of employee travel questions/issues
    • Maintain information in SkyWest's Travel Authorization system for eligible employee travelers
    • Write travel bulletins and articles for online and InPrint postings
    • Process ticket requests
    • Communicate and work with representatives from other airlines
    • Process emergency travel requests
    • Some involvement with SkyWest People Programs events
    • Complete hotel reservations
    • Complete travel reservations
    • Some work-related travel may be required
    • Various administrative projects
    • Support GearUp company store sales
    • Tracking and recording work and compiling quarterly reports using that data
    • Other duties as assigned by supervisor

    Minimum Requirements

    • Strong customer service skills required
    • Ability to interact and cultivate positive relationships with departments and frontline employees
    • Proficient, professional telephone skills
    • Knowledge of Microsoft Word, Excel and Outlook
    • Airline reservation system experience is a plus
    • Quick learner, who can adapt to change easily
    • Strong understand of SkyWest policies and procedures
    • Works well with others, works well in a very open team environment
    • Ability to communicate effectively both verbally and in writing
    • Ability to question and better processes, create and embrace change
    • Must be able to multi-task
    • Ability to present in front of groups of people
    • Must have flexible schedule to work some holidays

    Physical and Other Requirements

    • Ability to sit and work at a computer for extended periods of time
    • To apply, please complete the on-line application (qualified applicants will be contacted)
    • This job posting may have an additional video interview requirement. Please monitor your email and junk folder for additional instructions.


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