SkyWest Airlines

Cross Utilized Agent

US-MO-Cape Girardeau
2 weeks ago
Requisition ID
2017-4402
Category
Customer Service/Support
Close Date
11/20/2017
Operation
No

Primary Job Duties

SkyWest Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being an on-time airline and are seeking dedicated individuals that understand a deadline-driven environment, while also maintaining high quality standards of operational safety and customer service. As a SkyWest employee, you will be part of an exciting team of professionals that love working in the travel industry and sharing their enthusiasm with the passengers. From the seasoned traveler to the first time flier, we want to make it a great experience.

 

As a Cross Utilized Agent, you are responsible for ticketing and re-booking passengers, boarding flights, assisting passengers with special needs, processing baggage between baggage areas in the airport facilities and aircraft, receiving and dispatching aircraft.

  • Load/unload customer luggage, airfreight and company mail on/off aircraft
  • Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, re-book passengers, all in a prompt and friendly manner
  • Escort passengers and special needs customers safely and courteously
  • Marshall aircraft in and out of the ramp area
  • Service aircraft as needed
  • Other duties as assigned

Minimum Requirements

  • Must be at least 18 years of age
  • US citizen or show proof of right to work in US
  • Must possess a valid driver license
  • All applicants must apply online to be considered for the position

Physical and Other Requirements

  • Ability to lift 60+ pounds consistently, with or without a reasonable accommodation
  • Willing to work nights, weekends and holidays
  • Attend 4 days of Basic Station training
  • Attend 3 weeks of Customer Service training (date to be determined)
  • Type 30 words per minute (Preferred)

 

 

Please complete the on-line application. Qualified applicants will be contacted.

 

This position will require the selected candidate to travel outside the station for training - in addition to the completion of their new hire onboarding.

 

This job posting may have an additional video interview (Green Job) requirement. Please monitor your email and junk folder for additional instructions.

 

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed